Keeping customer information secure is a top priority at Encore Funding. We respect the privacy concerns of our customers who obtain products or services from us. We created this notice to help you understand what information we collect and how we may disclose it. Encore Funding applies the same policies to former customers that it applies to current customers.
When you apply to Encore Funding for any type of financial service, including a cash advance or lump-sum payout, you disclose a certain amount of information to us. It is a general policy of Encore Funding to maintain strict confidentiality with regard to all information obtained in the course of our business. Specifically, it is Encore Funding’s policy to:
Collect only information necessary or relevant to our business; use only legitimate means to collect information; disclose information to third parties only for legitimate business purposes and as allowed by law; and limit access to your personal information to those who need to know.
What types of information does Encore Funding collect about you and from whom?
We obtain most of our information directly from you on the application or in telephone conversations with you during the application process. Depending on the nature of your transaction, we may need additional information about you or others who may have an interest in your settlement.
We may obtain non-public personal information about you from some or all of the following sources:
Financial Information, such as credit history, banking information and account numbers;
Public Records, such as a drivers license number, judgments, liens, bankruptcies, divorces, probate, and other civil and criminal court proceedings;
Consumer Reporting Agencies, such as credit reports;
Employment Information, such as your occupation and employer; and
General Information, such as birth date, social security number, phone, fax, email, street, and mailing address.
What does Encore Funding do with the information collected about you?
We review the information collected about you when evaluating a transaction. We will also maintain this information in our contract records and may use it for purposes related to buying or lending against payments and collecting pledged or assigned payments. Encore Funding may also use this information to identify opportunities for you to learn more products and services (including banking, insurance, and investment products) that may be of interest to you.
To whom does Encore Funding disclose information about you?
We recognize that some of our customers do not want their information shared with non-affiliated third parties for marketing purposes. Encore Funding does not participate in this practice. Therefore, you do not need to take any action regarding this notice except to file it with your contract.
We may disclose some or all of the nonpublic personal information we obtain about you to the following types of affiliated third parties:
- Service Corporations – For example, we may share your nonpublic personal information with affiliated service companies so that they may underwrite applications and service and collect payments pledged or assigned by you.
- We are permitted by law to share nonpublic personal information about you with regulatory agencies in connection with the regulation of our business; law enforcement or other governmental authority to protect our legal interests or in cases of suspected fraud or illegal activities; persons authorized by subpoena, warrant or other court order as required by law; businesses that help us maintain our databases, security systems and website; Information bureaus that assist us in verifying information on your application.
How does Encore Funding protect information about you?
Your nonpublic personal information is protected by law and the procedures described in this notice. Access to your nonpublic personal information is restricted to those affiliates, employees and/or third parties who need to know that information in order to issue and service your contract. We maintain physical, procedural and electronic safeguards to guard your nonpublic personal information.
If you have questions about the information in this notice, please write to us:
Customer Service-Privacy Coordinator
1641 Worthington Road
West Palm Beach, Florida 33409
If you have any further questions, please visit our website at www.Encorefunding.com, write to us at the above address or contact us directly by calling (800) 586-7949.